Question 1

How often should trees be trimmed?

Accepted Answer

Most mature trees should be inspected annually and professionally pruned every 3–5 years. Younger trees may require more frequent pruning to encourage healthy structure and long-term growth.

Question 2

How quickly can you schedule service?

Accepted Answer

Timing depends on the job and current demand. Contact us, and we’ll let you know the earliest available opening for your tree service.

Question 3

Can you give me a tree service estimate?

Accepted Answer

Yes. Contact Samson Tree to discuss your project and request an estimate. We’ll review the work, answer your questions, and give you pricing before any service begins.

Question 4

How do I know if my tree is sick?

Accepted Answer

Signs of an unhealthy tree include dead branches, thinning leaves, mushrooms or fungus growing near the base, peeling bark, large cracks, hollow areas, insect activity, or exposed and decaying roots. If you notice any of these signs, it's best to schedule a professional inspection.

Question 5

When should you trim trees in North Carolina?

Accepted Answer

In many cases, late winter or early spring works well. The best timing depends on the tree type and the work needed. We can help you choose the right time for your property.

Question 6

What if it rains on my service day?

Accepted Answer

If weather makes it unsafe to work, we may need to reschedule. We’ll contact you and set a new time as soon as possible.

Question 7

Do you offer discounts?

Accepted Answer

Yes! We regularly offer seasonal promotions, special offers, and exclusive discounts throughout the year. Be sure to check our website and social media pages for current promotions. Please note that discounts and promotional offers cannot be combined unless otherwise stated.

Question 8

How long does a typical tree service take?

Accepted Answer

Every project is different. Smaller trimming jobs may take only a few hours, while larger removals can take a full day or longer depending on the size, location, and complexity of the work.

Question 9

What happens if wildlife is discovered during tree work?

Accepted Answer

At Samson Tree LLC, we care about the wildlife that calls our trees and neighborhoods home. Our crews remain mindful of visible nests and wildlife before and throughout tree work. However, nests and young animals can be deeply hidden within cavities, dense foliage, and upper limbs and may not become visible until work is already underway.When wildlife is discovered, we do our best to protect the animal while keeping our crew safe and following applicable wildlife protections. Because our arborist crews are equipped for professional tree care rather than wildlife capture and relocation, we do not climb trees specifically to retrieve or relocate animals or nests.If an animal becomes displaced and is safely accessible from the ground, we make reasonable efforts to help, including contacting or transporting it to an appropriate wildlife rehabilitation resource when circumstances allow.We also ask customers to let us know before work begins if they are already aware of an active nest or wildlife living in the tree. Protecting our community includes caring for the trees, people, and wildlife that share it

Frequent Asked Questions